Shipping And Policy

At ITN Bazar, we strive to offer you the most convenient, affordable, and reliable shipping experience possible. As an e-commerce platform specializing in electronics, home appliances, and smart gadgets, we understand the importance of timely and secure delivery. This Shipping & Delivery Policy is designed to inform you of our processes, timelines, and responsibilities when it comes to getting your order safely into your hands.

Shipping Availability:

• We provide delivery services across all major cities and towns in India.
• Some remote or out-of-coverage areas may not be serviceable. In such cases, we will notify you and arrange alternative solutions if possible.

Order Processing Timeline:

• All orders are processed within 24 to 72 business hours, excluding Sundays and public holidays.
• Orders received after 5:00 PM will be processed the next business day.
• High-demand periods (such as sales or holidays) may result in slightly longer processing times.

Estimated Delivery Time:

• Standard Shipping: 3 to 7 business days.
• Express Shipping: 1 to 3 business days (available in selected regions).
• Pre-Order or Custom Products: Delivery times will be specified on the product page.

Shipping Partners:

• We collaborate with reputable courier and logistics partners to ensure safe and prompt delivery of your order.
• Once dispatched, your order is handled directly by the courier. Tracking details will be provided via SMS or email.

Shipping Charges:

• Shipping charges are automatically calculated at checkout based on your delivery address and order size.
• We offer free delivery on select products or during special promotions. Look out for free shipping labels!
• For orders in bulk or special packaging, additional handling charges may apply. These will be communicated clearly before order confirmation.

Tracking Your Order:

• After dispatch, you will receive a tracking number via SMS/email.
• You can monitor your order status using the tracking link on your order history page or the courier's website.
• If you do not receive your tracking ID within 48 hours of placing the order, please contact our support team.

Delivery Attempt and Responsibility:

• The delivery agent will attempt delivery at the address provided during checkout.
• If you are unavailable, the courier may reattempt or leave a message to reschedule the delivery.
• ITN Bazar is not responsible for delivery failures caused by incorrect shipping addresses, recipient unavailability, or unresponsive contact numbers.

Damaged, Missing, or Wrong Items:

• Upon receiving your order, please check the package and its contents carefully.
• If the package is tampered with, damaged, or has missing/wrong items, report to us within 48 hours.
• We may require clear photos or videos of the package and item to verify the issue for replacements or refunds.

Delivery Delays:

• We aim to meet our delivery estimates; however, unforeseen circumstances like weather, strikes, or logistics delays may cause disruption.
• We will keep you informed via email/SMS if a delay occurs and provide updated estimated delivery timelines.

International Shipping:

• Currently, ITN Bazar does not offer international shipping. Orders are only accepted for domestic addresses within India.
• We plan to expand globally in the future and will update our policy accordingly.

Refused or Undeliverable Orders:

• If the delivery is refused by the recipient or the address is found undeliverable, the package will be returned to our warehouse.
• In such cases, re-delivery will be chargeable, and refunds may be issued minus original shipping and return fees.

Contact Information:

• If you have questions or need help tracking your order, please contact us at:
• Email: itnbazar@gmail.com
• Phone: 7029911037
• Address: Vill: Panchpota, Po: Dariyapur, Ps: Amdanga, 24 PGS, 743711

Thank you for choosing ITN Bazar. We appreciate your trust and aim to deliver a smooth, secure, and satisfying shopping experience with every order!